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Stories From High Risk Merchant Services: 5 Lessons for Merchants

Instabill Providing high risk merchant services is never boring, never without its characters and certainly never without its challenges. Sometimes the boarding process goes smoothly and other times we...

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E-Commerce Complaints: The 5 We Most Hear About

Instabill Recently we came across a news item revealing that the level of e-commerce complaints has risen 300 percent in the last three years. Whether that figure is accurate or inaccurate, 300 percent...

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A Near Billing Descriptor Nightmare That Can Prevent Chargebacks

Instabill To prevent chargebacks, half the battle lies in a clear billing descriptor. I’m going to guess that the payment processor that handles transactions for our local school food service program...

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Need a Merchant Account? Heed These 7 Signs of Caution

Instabill High risk merchants who need a merchant account often fall for empty promises like ludicrously low rates and fees, approvals on the spot or free use of a payment gateway. Sometimes shopping...

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High Risk Merchant: What’s Behind the Label?

Instabill Merchants so often are consumed with the many details of their business, that they don’t realize they are considered high risk when applying for payment processing solutions. In fact, among...

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The Best Credit Card Processors Do These 6 Things

Instabill The e-commerce boom is ongoing: Online sales are expected to reach well over $500 billion by 2020, says e-commerce think-tank Internet Retailer. Online businesses and startups sprout like...

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Include These 5 Details in Your Startup Business Plan

Instabill Every single day, Instabill merchant account managers are approached by e-commerce startup merchants anxious to begin credit card processing so they can launch their businesses. It’s what we...

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Don’t Like the ‘High Risk Merchant’ Tag? Lower Your Risk Profile

Instabill We received a call from a high risk merchant recently who, after he was informed that his industry was considered high risk, posed a common question: ‘How do I get out of being classified as...

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Merchant Account Hold: What to Do When Funds are Frozen

Instabill It is arguably the biggest fear of all e-commerce merchants: Having a merchant account hold placed upon your business. We see it happen far too often, and usually we, the payment service...

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Is there a threshold for e-commerce refunds?

Instabill As a provider of merchant accounts to e-commerce businesses, we spend quite a bit of our blog space on chargeback advice and how to maintain a low (or no) level to keep our merchant partners...

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5 Definitive Suggestions to Find the Best Merchant Services

Instabill Finding the best merchant services provider doesn’t happen by simply typing ‘best merchant account provider’ into your search engine bar. Although we do recommend this approach (more on that...

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Protect your e-commerce merchant account from chargebacks this holiday season

Instabill If you’re an online merchant, you have no choice but to protect your e-commerce merchant account from chargebacks year round, but especially during holiday season. The holiday shopping rush...

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Virtual Terminal Merchant Accounts: Why Every Business Needs One

Instabill We don’t do it often, but we’re going to toss our opinion out there. We think every merchant – e-commerce and point of sale – should take advantage of virtual terminal merchant accounts. In...

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8 Lessons About Chargebacks That Will Surprise (and Empower) You

Instabill Still think absorbing chargebacks is merely the cost of doing business? That’s a dangerous school of thought these days as the major card brands continue to crack down on merchants who hover...

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Our Bold Prediction for Online Merchant Services Account Holders

Instabill Perhaps we’re being overly optimistic, but we think there are good days ahead for online merchant services account holders who might dangerously hover around the 1 percent of sales/100 per...

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In Merchant Account Services, Saving E-Mail Messages is Vital

Instabill It’s when I started my career in merchant account services that I learned the value of e-mail, and maintaining a (relatively) tidy inbox. Don’t be mistaken, I receive a deluge of e-mails...

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All Credit Card Processing Merchants Should Operate Under the GDPR

Instabill There is no official GDPR legislation in the U.S., but there may as well be and online credit card processing merchants should especially pay attention. In fact, online merchants should...

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Protect Online Credit Card Processing: Start Preparing for Holiday Shopping...

Instabill There are 28 days until Black Friday, 37 days until Hanukkah and 60 days until Christmas. E-commerce merchants should protect their online credit card processing year round, but now is the...

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2 Little-Known Holidays for Which the Best Credit Card Processing Solutions...

Instabill If you’re an online merchant, finding the best credit card processing solution is paramount to launching and sustaining your business and online presence; a solution that enables flexibility,...

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In Global Credit Card Processing, Merchants Often Need to Work With Customers

Instabill We’ve been a global credit card processing provider since 2001, and, having provided high risk payment processing to thousands of e-commerce businesses worldwide, we’ve just about seen it...

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